Should a current account be unpaid after the invoiced due date, IMS will notify the client via SMS or email regarding the account arrears. IMS will offer the client a minimum of 5 days and set a final date to amend/correct the outstanding amount.
Should the client not adhere to our request by the due date. IMS will have no alternative but to discontinue the electricity supply due to a breach of arrangement.
The services of an international debt collection company are employed to recover the debt owed by consumers who have absconded and neglected to pay their final accounts.